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Success Stories - Endon LightingAs part of The National Lighting Company Ltd, one of Europe’s leading distributors of domestic lighting products, Endon Lighting needs to process over 3000 orders per month from a total stock of over 5000 product items. With this many transactions to process the decision was made to replace their Sage Line 100 system with Sage 200 and Dexterity WMS, which uses barcode technology and mobile terminals to automate the warehouse.
It was the success of Endon Lighting that led to the introduction of Dexterity Warehouse Management (WMS), as the volume of orders became too high for the warehouse staff to deal accurately with. The old Sage Line 100 installation had been used for 19 years and had been very heavily modified. With the introduction of Sage 200 ( formally MMS) the directors wanted to introduce picking, packing and dispatch using barcodes and found Dexterity WMS from Barcode-IT in the Sage Additions Guide. The directors rapidly realised that the use of WiFi wireless terminals and Dexterity linked into Sage 200 offered the perfect combination of powerful accounting with total warehouse control.
"Dexterity has allowed us to refine our stock profile, without compromising our customer service " at Endon.We now always have the right products ready to ship without over stocking, which was previously a major problem. Before Dexterity we re-checked all picked orders before dispatch, but now accuracy is so high we pick and directly dispatch to the customer, which saves time and man power."
Before Dexterity was installed the warehouse was unable to complete and dispatch all customer orders in the same day, but today everything leaves within 24 hours, with near perfect pick accuracy.
Application Overview
Customer orders are entered into Sage and the information is passed directly into Dexterity Warehouse management for picking and eventual despatch. The warehouse manager uses the Order Management Screen tool to check that stock levels are suffieicent enough for orders to be fulfilled and releases the order for picking to an available operator.
“Dexterity WMS has proved an invaluable investment, providing flexibility and efficiencies in our warehousing operation. The staff at Barcode-IT have always shown themselves to be dedicated to providing excellent service and we are delighted at the results they have achieved.” Chris Dodd, Finance Director at Endon Lighting
How It StartedEndon had been investigating how to improve warehouse performance using barcodes and saw Barcode-IT offering Dexterity Warehouse Management for Sage 200 in the Sage Additions Guide. After initial contact Barcode-IT recommended Dexterity WMS using a barcode driven WiFi solution and mobile terminals.
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The Endon management team quickly realised that although Sage 200 offered them huge improvements in the sales and accounts offices, a finer degree of control was required in the warehouse. Sage offers only single bin locations for each item, whereas Dexterity allows items to be stored in the warehouse according to need, therefore pallets, cartons and single items can be stored wherever required, with Dexterity managing everything and updating Sage as required. As a result, if a customer orders a pallet quantity of goods, Dexterity will automatically direct the picker to the first pallet location, which is much more efficient
Dexterity provided by Barcode-IT links directly into Sage 200. Supplier and customer orders are all collected from Sage 200 without the need for user intervention. This means that when goods are received in the warehouse they can be quality checked or put away immediately. Once put away Sage 200 is updated and the product is available for despatch. 
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