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Maintenance options for printers and terminals Printer Valet Service Barcode Scanner and Mobile Terminal Maintenance Printer Maintenance Contracts One-Off Printer Repairs


Printer Maintenance Contracts from Barcode-ITPrinter Maintenance Contracts


Barcode-IT have been offering maintenance contracts to cover thermal barcode printers, dot matrix and line printers for over 15 years. We can cover any make or model of printer and are direct partners with some of the industries leading printer manufacturers.


Standard Maintenance Contracts

Our standard maintenance contracts offer 12 months onsite maintenance, however we can offer 3 year maintenance contracts if preferred. Our standard contract response times are 8 hours (next business day) and 4 hours, for time critical fixes. We have manufacturer qualified engineers throughout the UK and Ireland and hold a large supply of common parts at our workshop. All labour and parts are covered within the maintenance contract, with the exception of printheads and user damaged items.


If we can fix your printer with some simple adjustments over the phone we will make every effort to talk your operators through the procedure, to get you back up and running ASAP and as we have years of experience, we can often diagnose problems over the phone, to ensure that the correct parts are brought by the engineer to give a fix on the first engineer attendance.


Additionally, our knowledge of all things barcode related, means that if it's not a printer issue we'll still offer advice on a solution. Our aim is to fix your issue and our very knowledgable engineers have seen enough over the years to give sound advice on your system.


Advanced Exchange Contracts

For companies with a large fleet of printers, we offer an Advanced Exchange contract. This means that when a faulty printer call is logged, instead of an engineer coming out to site the printer is picked up from site, to be taken to our workshop for assessment, and replaced with a printer from the spare stock. This kind of contract helps to eliminate printer downtime and multiple trips to site to fit parts, etc. For more information, give us a call on 01200 441977 or fill in our enquiry form.


Whatever type of maintenance contract you need for your printers, Barcode-IT can provide a solution. Call us on 01200 441977 for a comprehensive quotation today.

This web site and all content is © Barcode-IT. Barcode-IT is a division of Dash Computer Products


Barcode-IT - Horrocksford Office - Clitheroe Road - Chatburn - Clitheroe - Lancashire - UK - BB7 4LA
Telephone 01200 441977 - Fax 01200 440250 - email us [here]