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Success Stories - Bluesuntree


In 2012, after significant business growth, it became apparent to Bluesuntree that their existing Sage 50 software and paper based warehouse processes could not support the needs of their expanding business. Bluesuntree made the decision to upgrade from Sage 50 to Sage 200 and invited a number of Sage Business Partners to present their proposals, eventually selecting TSG due to their professional approach and having a local office in Loughborough.

Bluesuntree felt that it was critical to have a WMS solution in place to support its growing business and relocation to a new distribution facility. Following previous contact, TSG introduced Barcode-IT to Bluesuntree as a potential warehouse management system provider. After a number of meetings and demonstrations, a site visit was arranged to Endon Lighting in Leeds, a company who have been a Dexterity WMS/Sage 200 user for several years. Bluesuntree found many similarities between the operational model at Endon and their own, which helped them to make the decision to choose Dexterity WMS.


Since installation, Dexterity WMS has helped Bluesuntree improve efficiency and the speed of order picking/packing in the warehouse.


"We could not have contemplated moving to our new premises and running our business without a strong WMS in place. Dexterity WMS has certainly delivered on that score." says Robert Cain, Managing Director at Bluesuntree.


Application Overview

The majority of Bluesuntree's business is direct to the end user, with orders being placed through the website and information input directly into Sage 200. Orders are then passed to Dexterity WMS and simultaneously released if stock is available to fulfil the order. The warehouse team use Dexterity to pick and pack in the most efficient way possible, taking advantage of Dexterity's smart group or wave picking feature, which allows for the picking of multiple orders by a team of pickers working in zones within the warehouse. This essentially means that more orders can be processed with the same number or fewer staff. Individual orders are then packed at the packing stations, with despatch and carrier labels created from Dexterity via Carrier Integration and the tracking numbers recorded at point of despatch.


"I like the fact that we are working directly with the authors of the Dexterity WMS software and can get enhancements and changes done as and when our business requirements change - the latest of which has been changing our carrier service to DSV." says Gordon Cummings IT Manager at bluesuntree.


Most recently bluesuntree have moved to use DSV as their carrier service. At their request, Barcode-IT have integrated Dexterity WMS with DSV Global Transports E-Services online delivery booking and tracking software. The carrier integration module of Dexterity automates the despatch and delivery tracking process, reducing errors and improving customer service. This has added yet another major software integration service to the Dexterity WMS portfolio, something that other customers may take advantage of in future installations and upgrades


How it started

bluesuntree began to look into installing a warehouse management system when business expansion led to a move from their original premises to a new, much larger warehouse, that incorporated a traditional racked storage system. At the same time bluesuntree made the decision to upgrade from Sage 50 to Sage 200 in order to support their growing business.


bluesuntree source, design and retail affordable, inspirational and well-crafted products for the home, including furniture, lighting, rugs and accessories.


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